Smartsheet
Company Profile
Smartsheet is a work collaboration and management platform. Through its tabular interface, teams can assign tasks, track project progress, manage calendars and share documents.
Smartsheet
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What Smartsheet can do for you
Smartsheet is an industry-leading collaborative project management solution catering to solo businesses and large enterprises alike. Named a 2023 Gartner Magic Quadrant Leader for Collaborative Work Management, the platform offers an extremely versatile interface with ample room for customization and flexibility.
The vendor lists several target industries — government, construction, financial services, healthcare and life sciences, higher education, and nonprofit — on the product website, although almost all sectors can leverage its multifaceted functionality.
Smartsheet pricing can grant organizations unique project management features, with the no-code WorkApps tool being a particular selling point. Premium users can build custom apps with role-based views for each stakeholder, enabling businesses to work beyond traditional agile methodology.
Here’s a breakdown of Smartsheet’s main features:
- Automation – Streamline repetitive tasks and workflows by automating notifications, data entry, approval processes, and more via pre-built or custom templates. Users get access to powerful Excel-influenced formulas and functions, enabling complex computations, real-time automated calculations, and seamless data linking across multiple sheets. Smartsheet also supports AI-powered document, formula, and workflow generation.
- Team Collaboration – Break down data silos with cross-functional collaboration tools and frictionless sharing for documents, digital assets, reports, and other management information. A collaborative proofing tool simplifies the review and feedback cycle, while the platform provides custom notifications to keep all stakeholders updated.
- Dashboards and Reporting – Smartsheet provides a versatile interface for visualizing workloads, project progress, and management insights. The platform offers a grid, Gantt, card, and calendar view, letting users easily switch between displays depending on their specific requirements. Organizations may also build custom dashboard widgets combining internal insights with live data from sources like Google Docs and YouTube.
- Security and Administration – Smartsheet pricing unlocks sophisticated security and administration controls, including two-factor authentication (2FA), user activity logs, and granular access management. Security teams can also leverage integrations with solutions like McAfee MVision and Microsoft Cloud App Security, enhancing overall Smartsheet visibility and ensuring nothing slips through the net.
- Integrations – Organizations can integrate pre-existing tools like Slack, Microsoft Teams, Salesforce, ServiceNow, Grammarly, Docusign, and dozens more within the Smartsheet ecosystem. The Data Shuttle product (available as an Enterprise add-on) automates CSV and XLSX data imports, breaking down silos between individual applications and streamlining workflows.
Smartsheet pricing structures and tiers
Smartsheet pricing is relatively transparent, with businesses choosing between four subscription tiers:
Smartsheet pricing – Free
Cost: $0
The free Smartsheet pricing tier is a great place to start for individual businesses. Limited to one user and up to two editors, the plan offers basic functionality like grid, Gantt, calendar, and card views. It also has ten widgets per dashboard and one sheet per report. File storage is capped at 500 MB with a 30 MB maximum attachment size.
Additionally, the free Smartsheet pricing subscription delivers integrations with Microsoft 365, Google Workspace, Slack, and dozens more applications. However, the likes of Adobe Creative Cloud and Tableau are omitted.
The free plan introduces Smartsheet’s versatile project management solutions to solo businesses, but more complex workflows or larger teams will require a more powerful paid subscription.
Smartsheet pricing – Pro
Cost: $7 per user per month
Smartsheet pricing at the Pro level caters to up to ten users with unlimited viewers. At $7/user/month, organizations may pay up to $70/month for this tier. Other upgrades include 20 GB of storage, 250 automated triggers per month (up from 100), and global web ticketing support.
Organizations also benefit from additional security features, namely an admin center and user management portal.
Pro doesn’t expand all that much on the Free plan, with the main difference being additional storage and users. It can do the job for individuals and small businesses, but those looking for advanced tools should consider the two higher tiers.
Smartsheet pricing – Business
Cost: $25 per user per month
The Business plan is the most recommended tier of Smartsheet pricing, offering significantly upgraded functionality with a three-user minimum. Organizations can access an additional timeline view at this level, complementing the grid, Gantt, calendar, and card views available in the cheaper plans. Widgets per dashboard and sheets per report are also unlimited.
Workload tracking is another addition, helping project managers and stakeholders visualize progress according to data-driven milestones and deadlines. Elsewhere, the Smartsheet pricing at Business level unlocks several new formulas and functions, including API calls, document builders, baselines, and activity logs.
Organizations can also access the proofing tool, considerably enhancing review and feedback possibilities. With additional security features to boot, the Business plan is the best way to experience Smartsheet’s advanced functionality without getting a custom quote. At $25/month per user, it’s almost four times more expensive than Pro, but for good reason.
Smartsheet pricing – Enterprise
Cost: contact sales
Smartsheet pricing at Enterprise level is only available on a per-quote basis. This tier unleashes the project management solution’s complete capabilities, aimed at large organizations that require enterprise-grade security, advanced management tools, and scalable infrastructure.
Some eye-catching highlights include AI-powered actionable formulas alongside comprehensive insights into project and portfolio-wide trends, KPIs, and bottlenecks.
Aside from the added core functionality, Enterprise also comes with Smartsheet Advance. Available in three packages — Silver, Gold, and Platinum — it gives organizations access to Smartsheet’s premium add-ons, including the no-code WorkApps customization tool mentioned earlier.
There’s no surprise Gartner named the vendor a 2023 Project Management Software Leader — the Enterprise suite stands in a league of its own.
Additional Smartsheet costs to consider
The Smartsheet pricing structure does include some additional costs on top of the core subscription fee. Consider whether you need the following add-ons, which will up the price of your plan:
- Data Retention Policies;
- Data Egress;
- Customer Managed Encryption Key (CMEK);
- Event Reporting;
- Dynamic View: Secure Request Management;
- Brandfolder by Smartsheet;
- Resource Management by Smartsheet;
- Calendar App;
- Pivot App;
- Connectors: Data Connections;
- DataMesh;
- Data Shuttle;
- DataTable;
- Bridge by Smartsheet;
- Standard/Premium Support Package;
- Smartsheet University;
- Smartsheet Professional Services;
- Technical Account Managers.
Other vendors offering Project Management as a Service
Choosing the right project management solution is extremely important, especially as each platform has slight nuances that could suit your specific requirements better. Check below for three Smartsheet alternatives to consider during your procurement process.
Smartsheet pricing vs Asana
Asana pricing is similar to Smartsheet, although the platform doesn’t offer as comprehensive or versatile project management solutions. Here’s the cost breakdown per user:
- Personal – free
- Starter – $10.99/month
- Advanced – $24.99/month
- Enterprise – contact sales
- Enterprise+ – contact sales
Don’t expect as much bang for your buck with Asana compared to Smartsheet pricing — it offers less powerful automation and customization tools. That said, Asana is more user-friendly while Smartsheet can have a steeper learning curve, so bear this in mind.
Smartsheet pricing vs Trello
Trello pricing is also cheaper than Smartsheet on the whole. Costs per user are:
- Free – $0
- Standard – $5/month
- Premium – $10/month
- Enterprise – $17.50/month
The platform is heavily invested in kanban methodology, predominantly using a whiteboard interface with cards for each task. Trello could suit simpler workflows due to the more basic visualization. Even still, Smartsheet is the more powerful and versatile option.
Smartsheet pricing vs Monday
Monday pricing is slightly more expensive at basic levels, but the Pro plan is marginally cheaper than Smartsheet. Here are the costs per user:
- Free – $0
- Basic – $9/month
- Standard – $12/month
- Pro – $19/month
- Enterprise – contact sales
Smartsheet is better for organizations that prefer a more spreadsheet-influenced interface, although the complexity may be too much for smaller enterprises. Monday, on the other hand, strikes a strong balance between usability and advanced features, but ultimately its overall capabilities are not as powerful as Smartsheet.
Smartsheet pricing – the Vertice verdict
The Smartsheet price unlocks a strikingly malleable project management platform with extensive functionality, especially for Enterprise users.
While alternatives like Trello focus on kanban boards, Smartsheet provides broader options, encompassing Gantt charts, spreadsheet-influenced planning, task dependencies, and real-time reporting dashboards.
The vendor also offers unique selling points like the no-code WorkApp tool, AI-powered formulas, advanced SaaS integrations, and frictionless data imports from various sources. Organizations looking for a powerful and centralized project management platform should definitely consider Smartsheet. It’s truly unrivaled at Enterprise level, although the price tag certainly reflects this.
Speaking of which, Vertice can aid your Smartsheet procurement by using our unique pricing benchmarks as leverage to secure the optimal price. Our SaaS Purchasing Platform also enables greater tech stack visibility, leading to more efficient resource allocation and less wastage. Simply get in contact to see how we can help.
Smartsheet
Pricing FAQs
Is it worth paying for Smartsheet?
Smartsheet is one of the most expensive project management solutions, but for many businesses the exceptional functionality is worth the price.
Can I use Smartsheet for free?
Yes. Smartsheet has a basic free plan.
What are the subscription options for Smartsheet?
Smartsheet pricing includes four tiers: Free, Pro, Business, and Enterprise. You’ll find a full breakdown further up the page.
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