Finding accurate pricing information for SaaS solutions can be a daunting task — but Vertice can help, thanks to our exclusive pricing benchmarks for Outreach and thousands of other SaaS solutions. Our in-depth Outreach pricing guide offers insights into the platform's features and how it compares to alternative vendors. Once you’re up to speed, learn how our SaaS Purchasing Platform can help you reduce software spend through strategic negotiations and the optimization of your stack.

What Outreach can do for you

Outreach is a sales engagement application (SEA) designed to streamline and enhance the sales process through automation, artificial intelligence, and comprehensive analytics. The platform centralizes sales activities, allowing sales teams to focus on building relationships and closing deals. 

Outreach’s capabilities are divided into the following areas:

• Sales engagement – By streamlining communication across email, phone, social media and other channels, your reps can ensure consistent and personalized engagement with potential customers, leading to higher response rates and improved relationships.
• Deal management – A clear, centralized overview of the entire sales pipeline helps teams prioritize their efforts, close deals faster, and ensure no opportunities are overlooked.
• Mutual action plans – Outreach helps foster collaboration between sales reps and buyers, ensuring alignment and transparency that builds trust and accelerates the sales process. 
• Conversational intelligence – Real-time transcription of calls and meetings can extract more value from your conversations, providing rich, AI-driven insights into customer sentiment and conversion quality while automating more routine tasks.
• Rep coaching – By analyzing performance data and offering targeted feedback, managers can help their reps level up their sales skills, driving better results and boosting worker morale.
• Deal insights – Advanced analytics help identify potential risks and opportunities in the pipeline, allowing sales teams to proactively keep deals on track, increase the likelihood of closing, and focus their efforts on the most winnable deals. 
• Pipeline management – Sales leaders are empowered with tools to monitor progress, allocate resources effectively, and ensure a balanced focus across all stages of the sales process.
• Sales forecasting – Using historical data and AI, Outreach predicts future sales performance, helping companies make informed decisions, set realistic targets, and manage expectations.

By using an SEA such as Outreach, organizations can increase productivity among sales reps. Teams can more effectively nurture leads and close deals thanks to AI-powered, data-driven insights, while analytics and reporting tools provide deeper visibility into sales performance. 

Outreach also integrates seamlessly with most major CRM systems, ensuring sales data is centralized and up to date while giving teams full oversight of the sales pipeline.

Outreach pricing structures and tiers

Outreach pricing is on a per-user basis, whether that’s your frontline sales reps, managers, or leaders. Functionality is divided into different packages which can be selected based on your requirements — you’ll find more details on these below.

Unfortunately, Outreach doesn’t publicly disclose specific pricing. This is often the case with SaaS solutions, allowing vendors to retain an edge during contract negotiations. That said, it can benefit the customer too, receiving a subscription plan highly tailored to their individual needs. 

If you want deeper insight into Outreach pricing, procurement partners like Vertice can help. We benchmark what other companies pay for over 16,000 SaaS solutions, giving you invaluable leverage during contract negotiations.  

Outreach pricing – Engage

Outreach’s Engage package includes multiple sales engagement tools like templates, sequences and account planning, helping your reps streamline communications and maximize customer interactions. 

Outreach pricing – Call

The Call package provides an integrated sales dialer, live call monitoring, and AI-powered call summaries, resulting in improved efficiency and effectiveness of sales calls. Pricing for this package is consumption-based. 

Outreach pricing – Meet

Leverage the power of Kaia — Outreach’s AI assistant — to record and transcribe calls in real time, get live insight into meetings, and deliver automated summaries and action items post-meeting. 

Outreach pricing – Deal

The Outreach Deal package offers tools for comprehensive deal management and pipeline understanding, like AI-powered smart assistance and deal health scores, helping sales teams track progress and make informed decisions.

Outreach pricing – Forecast

With the Forecast package, your business can forecast sales more accurately, enabling strategic planning through revenue predictions, performance trends and scenario modeling.

Additional Outreach costs to consider

Generally speaking, Outreach plans are free from extra fees as pricing is on a custom quote basis. That said, here are some potential additional costs you may want to consider.

Call usage

If you’re using the Outreach Call package, this is based on consumption rather than per user. You may therefore need to pay for additional capacity once you’ve used up your quota. 

Professional services

Outreach offers a number of professional services to help you make the most of the platform. There are several options to expedite the onboarding process, ranging from self-serve packages to full implementation and training. 

Some other services include platform optimization, integration assistance, data management, automation development, and monthly business reviews.

Enterprise support

Large or global organizations may want to consider enterprise-level support. These packages grant round-the-clock access to a dedicated team of support engineers via tickets, live chat or phone.

Other vendors offering sales engagement

While Outreach touts itself as the only sales execution platform, there are multiple vendors that offer similar capabilities — and you should always consider alternative solutions as part of your procurement process. Here’s how Outreach compares to three other SEA providers.

Outreach pricing vs Salesloft

Salesloft is a direct competitor to Outreach, providing extensive sales engagement features like pipeline generation, rep coaching, conversation intelligence, forecasting, and CRM syncing. 

Salesloft pricing operates under a more accessible tiered model, with cheaper plans ideal for smaller businesses new to sales engagement tools. For larger organizations, Salesloft’s higher tiers provide similar functionalities to Outreach, often at a slightly lower cost. This makes Salesloft a viable option for those seeking robust engagement tools without the higher investment typically associated with Outreach​, whose pricing reflects its advanced capabilities in machine learning and automation.

Outreach pricing vs Clari

Following its acquisition of Groove, Clari offers an integrated platform that combines advanced sales engagement with AI-driven revenue operations. The integration of Groove's capabilities into Clari’s comprehensive revenue platform offers tools for sales engagement, conversational intelligence, deal management and forecasting. This makes Clari particularly appealing for large enterprises seeking a holistic solution to manage and predict revenue efficiently.

Clari pricing, although not publicly disclosed, focuses on reducing tech spend and complexity while enhancing pipeline and conversion rates. Outreach, with its user-based pricing, may provide more flexibility for growing teams but at a potentially higher cost for comprehensive features.

Outreach pricing vs HubSpot Sales Hub

HubSpot Sales Hub provides a full SEA suite that integrates seamlessly with its other solutions, offering a unified platform for managing sales, marketing, and customer services. 

HubSpot pricing includes a free tier, so it’s highly accessible to startups and small businesses. However, the premium tiers can become expensive for those seeking more advanced features, similar to Outreach's user-based pricing model. 

HubSpot will likely be ideal for companies seeking an all-in-one solution with strong CRM capabilities, while Outreach is better suited to those needing specialized tools for sales execution and engagement​.

Outreach pricing – the Vertice verdict

Outreach’s powerful combination of automation, AI and analytics transforms the way sales teams operate. Companies using the solution have reported significant improvements in their sales processes, leading to increased lead conversion rates, shorter sales cycles, and higher revenue growth. While Outreach pricing remains obscured, its flexible package-based model and simple per-user pricing means it could present good value depending on your requirements. 

If you’re thinking of acquiring Outreach, why not let Vertice help? Our pricing benchmarks act as vital leverage during contract negotiations — which we can handle on your behalf — so you can receive quotes on par with what other companies are paying. 

Not only that, but our SaaS Purchasing Platform helps minimize software spend by optimizing seat count, notifying you when renewals are due and providing greater visibility of your stack. To see why our partners trust us with more than $3.4 billion in managed spend — and to find out how Vertice could help your organization — simply get in touch using the form below.