Kustomer

Customer Success

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Kustomer

at a reduced cost by negotiating pricing on your behalf, using our intel on how much companies like yours are paying.

Kustomer

Company Profile

Company Info

Kustomer makes personalized, efficient and effortless customer service a reality. Kustomer is a modern customer service tool that is built around your business and customers. Kustomer unifies all customer history, data, conversations, and business transactions, giving companies a full view of every customer's lifetime. Request a dem... Kustomer makes personalized, efficient and effortless customer service a reality. Kustomer is a modern customer service tool that is built around your business and customers. Kustomer unifies all customer history, data, conversations, and business transactions, giving companies a full view of every customer's lifetime. Request a dem...

Headquarters

New York City

,

New York

year Founded

2015

Category

Customer Success

Kustomer

Pricing Insights

Pricing Clarity

The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.

40

/100

Kustomer

Pricing Clarity Score

Kustomer

Pricing Clarity Score

Kustomer

Pricing Clarity Score

41

Low Simplicity

Medium Simplicity

High Simplicity

Simplicity is rated on how easy and intuitive pricing is to understand.

40

Low Transparency

Medium Transparency

High Transparency

Transparency is rated on the availability of published pricing structures.

40

Low Parity

Medium Parity

High Parity

Parity is rated on how consistent pricing is across similar customer profiles.

Average Discount

This is calculated by the aggregate price discount that customers pay when compared with list pricing.

Low Discount Possibility

Medium Discount Possibility

High Discount Possibility

Based on Vertice data

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Kustomer

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SaaS Purchasing Platform

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Kustomer

?

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Pricing FAQs

Further Content

Building on McKinsey's vision: Actionable steps for achieving software procurement excellence

Building on McKinsey's vision: Actionable steps for achieving software procurement excellence

A breakdown of the steps you can take to drive procurements value, building on the findings from McKinsey's procurement software excellence study.

Why the procurement metrics you have aren't enough

Why the procurement metrics you have aren't enough

Only using surface level procurement metrics means missing out on opportunities to fix and improve processes

February 13, 2025

How companies can keep control of their SaaS and cloud spend after investment

How companies can keep control of their SaaS and cloud spend after investment

An influx of money can cause long-term costs to spiral

December 2, 2024

How to make sure procurement is driving company performance

How to make sure procurement is driving company performance

4 takeaways from our webinar with CIPS

December 19, 2024

Top 10 Procurement Predictions for 2025

Top 10 Procurement Predictions for 2025

Trends and patterns we expect to see in 2025 in SaaS and Cloud procurement

December 5, 2024

The future of procurement

The future of procurement

A conversation with Aïssatou Sylla, Procurement Lead at Qonto

October 8, 2024

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