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Kustomer

Customer Success

Pay your best price, not their best price.

Vertice helps you purchase and renew 
Kustomer
 at a reduced cost by negotiating pricing on your behalf, using our intel on how much companies like yours are paying.

Kustomer

Company Profile

Company Info

Kustomer makes personalized, efficient and effortless customer service a reality. Kustomer is a modern customer service tool that is built around your business and customers. Kustomer unifies all customer history, data, conversations, and business transactions, giving companies a full view of every customer's lifetime. Request a dem... Kustomer makes personalized, efficient and effortless customer service a reality. Kustomer is a modern customer service tool that is built around your business and customers. Kustomer unifies all customer history, data, conversations, and business transactions, giving companies a full view of every customer's lifetime. Request a dem...

Headquarters
New York City
, 
New York
year Founded
2015
Category
Customer Success

Kustomer

Pricing Insights

Pricing Clarity
The Vertice Pricing Clarity Score provides you with insight into how a vendor compares with peers.
40
/100
Kustomer
Pricing Clarity Score
Kustomer
Pricing Clarity Score
Kustomer
Pricing Clarity Score
41
Low Simplicity
Medium Simplicity
High Simplicity
Simplicity is rated on how easy and intuitive pricing is to understand.
40
Low Transparency
Medium Transparency
High Transparency
Transparency is rated on the availability of published pricing structures.
40
Low Parity
Medium Parity
High Parity
Parity is rated on how consistent pricing is across similar customer profiles.
Average Discount
This is calculated by the aggregate price discount that customers pay when compared with list pricing.
Low Discount Possibility
Medium Discount Possibility
High Discount Possibility
Based on Vertice data
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Kustomer

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SaaS Purchasing Platform

What is

Kustomer

?

Kustomer

Pricing FAQs

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FAQ

Further Content

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Top 10 Procurement Predictions for 2025
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Matt Parsloe
Matt Parsloe
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The future of procurement
The future of procurement
A conversation with Aïssatou Sylla, Procurement Lead at Qonto
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Matt Parsloe
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Why experience in SaaS negotiations is vital
Why experience in SaaS negotiations is vital
Getting the best SaaS procurement negotiators to go into bat for you pays dividends
Matt Parsloe
Matt Parsloe
September 27, 2024
Introducing Intelligent Workflows
Introducing Intelligent Workflows
It’s time to level up your procurement.
Hayden Munt
Hayden Munt
September 5, 2024
6 ways to combat rising SaaS and cloud spend
6 ways to combat rising SaaS and cloud spend
Our latest SaaS and cloud report reveals that software spend is surging. Here’s how you can take action.
Matt Parsloe
Matt Parsloe
August 13, 2024
Controlling SaaS spend in Ecommerce, without limiting growth
Controlling SaaS spend in Ecommerce, without limiting growth
How to balance cost-optimization with the need for modern tech, the main causes of tech overspend in ecommerce businesses, and how to right-size a contract with seasonal growth shifts in mind.
Matt Parsloe
Matt Parsloe
August 9, 2024
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