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What is Cloud Cost Optimization?

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Cloud cost optimization refers to the process of reducing and optimizing cloud spending, while ensuring optimal resource utilization and maintaining desired performance levels. It ultimately involves managing cloud costs without compromising business objectives or user experience.

What is centralized procurement in SaaS?

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Centralized SaaS procurement is a model in which all software purchasing decisions are made or approved by a single department, often either IT, procurement or finance. By having a streamlined process for purchasing and renewing software solutions, organizations can ensure they have total visibility of their SaaS apps, prevent wasted spend and maximize purchasing power.

What is a single-tenancy environment in cloud computing?

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A single-tenancy environment, also known as dedicated hosting or a dedicated instance, refers to a situation where each user or tenant has their own dedicated infrastructure and resources, including servers, storage and network components. These resources aren’t shared with any other users, maximizing performance and control.

What is cloud unit economics?

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By definition, cloud unit economics refers to the financial analysis and evaluation of both the costs and revenue associated with operating a cloud-based business.

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In other words, it’s a way of looking at how much it costs to run your business on the cloud, as well as how much it brings in.

What is SaaS sprawl?

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SaaS sprawl, also known as software sprawl, occurs when an organization’s SaaS stack consists of a large — and often unmanageable — number of applications.

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Ultimately, as business needs grow, the number of digital tools required increases, which leads to new applications being subscribed to, be this through a centralized process or at the will of individual employees.

What is a service level agreement in SaaS?

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A Service Level Agreement (SLA) is a subset of a Master Service Agreement (MSA) and contains specific details about the level of service that will be provided by the SaaS vendor. This agreement will specifically define the performance metrics, responsibilities, and expectations of both parties.

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An SLA is likely to include uptime guarantees, the level of support that will be provided to the customer, response times for any support requests, information on how these requests will be managed and escalated, information on how the vendor will protect the customer’s data and ensure the security of its systems and networks, as well as details on how it will compensate the customer if it fails to meet the agreed-upon service levels.